Frequently Asked Questions
Moving doesn’t have to be stressful, and we’re here to help make your experience seamless. Below, you’ll find answers to some of the most frequently asked questions about our services. If you need more information or have specific concerns, don’t hesitate to get in touch!
Generally Speaking: Moving Services Questions
What Types Of Moving Services Does Affordable Pasadena Movers Brand Offer?
We offer a full range of moving services including residential, commercial, apartment, and office moves. Our services also include packing, unpacking, loading, unloading, and secure storage options.
How Much Notice Do I Need To Give Before Booking A Move?
We recommend booking at least 1–2 weeks in advance, especially during weekends or peak moving seasons. However, we do our best to accommodate last-minute or same-day moves when possible.
Are My Belongings Insured During The Move?
Yes, Affordable Pasadena Movers Brand is fully licensed and insured. Your belongings are protected throughout the moving process, and we handle each item with professional care.
Can You Help With Packing And Unpacking?
Absolutely! We provide full or partial packing and unpacking services. Whether you need help with fragile items or your entire home, our team comes prepared with the right materials.
How Do You Determine The Cost Of A Move?
Our pricing is based on factors like distance, size of the move, labor involved, and any additional services requested (like packing or storage). We offer free, upfront estimates with no hidden fees.
Pricing & Cost Concerns for Moving Services
How is the cost of my move calculated?
We calculate your moving cost based on factors like the size of your move, distance, number of movers needed, and any additional services like packing or storage.
Are there any hidden fees I should be aware of?
No, we pride ourselves on transparent pricing. All potential fees are clearly discussed upfront so there are no surprises on moving day.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates either over the phone or through an in-home/on-site evaluation, depending on your needs.
Do you offer flat-rate pricing or hourly rates?
There may be slight variations in pricing for weekend or holiday moves, but we will always inform you of any changes beforehand.
How can I save money on my move?
To save costs, consider packing your own items or scheduling the move during off-peak times when rates are typically lower.
Specialty Moves & Packing Help – What You Need to Know
Do you provide professional packing services for all types of items?
Yes, we offer full and partial packing services. Our team uses high-quality materials to securely pack everything from everyday household items to fragile and high-value belongings.
What types of specialty moving services do you offer?
We specialize in moving pianos, antiques, fine art, large furniture, and sensitive electronics. Each item is assessed and packed to ensure safe transit.
How long does packing usually take?
It depends on the size of your move. A studio apartment might take a few hours, while a full house could take a full day or more. We’ll give you a clear timeline during your quote.
Can I schedule packing a day or two before my move?
Definitely. Many clients choose to have packing done a day or two in advance to avoid last-minute stress. We’ll work with your schedule to make it seamless.
Do you supply packing materials if I want to pack myself?
Yes, we can deliver quality packing materials such as boxes, bubble wrap, and tape to your door, whether you’re doing the packing yourself or using our service.
Long-Distance & Commercial Moving FAQs
What areas do you cover for long-distance moving?
We provide long-distance moving services across California and to most major cities throughout the U.S. Contact us with your destination, and we’ll confirm availability and provide a free quote.
How do you calculate pricing for long-distance and commercial moves?
Our pricing is based on the distance, size of the move (weight/volume), and any additional services requested, such as packing, storage, or special handling. We offer transparent, competitive rates with no hidden fees.
Can you handle office relocations and sensitive equipment?
Absolutely. We specialize in commercial moves, including office relocations, IT equipment, and sensitive electronics. Our team ensures minimal disruption and safe transport of all business assets.
How far in advance should I schedule my move?
We recommend booking at least 2-4 weeks in advance for long-distance or commercial moves. This helps us plan efficiently and secure your preferred moving date.
Are my belongings insured during the move?
Yes. We offer basic liability coverage as part of every move, and additional insurance options are available for high-value or business-critical items. We’ll guide you through the best protection plan for your needs.
Move Planning & Booking – Frequently Asked Questions
Can I get a free quote before booking my move?
Yes! We provide free, no-obligation quotes. Just give us the details of your move, and we’ll give you an accurate estimate.
What information do I need to provide when scheduling a move?
When booking, provide details such as the type of move (residential or commercial), the size of your move, and any special requirements.
Is a deposit required to confirm my booking?
Yes, a small deposit is required to secure your moving date. This helps us allocate the necessary team and truck for your move.
Can I change my moving date after booking?
Absolutely. We understand plans can change. Just contact us as early as possible to reschedule—changes are subject to availability.
Do you offer last-minute or same-day moving services?
We do our best to accommodate last-minute moves. Call us right away, and we’ll check availability and let you know your options.
Essential Packing and Preparation Tips for a Seamless Move"
When should I start packing before my move?
Defrost and clean refrigerators, washers, and dryers before the move. We can assist with this if needed.
What items should not be packed in the moving truck?
We recommend starting the packing process at least 2–3 weeks before your move, beginning with non-essential items and leaving daily essentials for last.
Can you provide packing supplies like boxes and tape?
Absolutely! We can provide high-quality packing materials, including boxes, tape, bubble wrap, and more—delivered to your doorstep or brought on moving day.
Do you offer full-service packing or just the basics?
We offer both full-service packing (where we handle everything) and partial packing (where you pack some items and we handle others).
Are there any items I should not pack or move with you?
Yes, we recommend not packing hazardous materials (like paint, propane, or chemicals), perishable food, or important personal documents and valuables (keep these with you).
Furniture and Specialty Item Relocation FAQs"
Can you move large furniture like couches and mattresses?
Yes! Our team is equipped to move large furniture items safely, including couches, mattresses, and even oversized items like pianos.
Do you offer packing services for furniture and specialty items?
Yes, we provide professional packing services for your furniture and specialty items. We use high-quality packing materials to protect your belongings during the move.
Can you move specialty items like pianos or antiques?
Yes, we specialize in moving specialty items such as pianos, antiques, artwork, and fragile collectibles. Our team is trained to handle these items with care and ensure they arrive safely at their destination.
Do you move office furniture?
Absolutely! We move office furniture, including desks, chairs, and filing cabinets, as part of our commercial moving services.
Are there any furniture items you cannot move?
While we can move most furniture, certain items like extremely heavy safes, hazardous materials, or items that don’t meet legal transportation standards may not be eligible for moving. Please contact us to discuss any concerns you have about specific items.
Insurance Coverage and Protection for Your Belongings
How do I ensure my items are fully protected during the move?
To ensure full protection, we recommend packing valuable items securely, considering additional insurance coverage, and discussing your specific concerns with our team prior to the move.
Do you offer insurance for my items during the move?
Yes, we offer basic coverage for your belongings. However, we recommend purchasing additional insurance for higher-value items to ensure full protection during the move.
Do I need to purchase additional insurance?
While we provide basic protection, additional insurance options are available for valuable or high-risk items.
Can I purchase additional insurance for my move?
Yes, you can purchase additional coverage through our partners. This extra coverage can help protect high-value items, such as electronics, fine art, and antiques.
Are there any exclusions in your damage protection policy?
Yes, certain items such as fragile or delicate items, like glassware or artwork, may require additional packing or insurance coverage. Our team will inform you about any exclusions before the move.
Our Trusted Partners
